PHYSICIAN-SIGNED VERDICTS · STUCK MSK FILES · CANADA

The missing
signature.

Every stuck claim is waiting for a sentence only a physician can sign. Lumeval writes it — one page, five business days, not five months.

1pagephysician-signed verdict
5daysnot five months
212→11daysa stuck case, once owned

Illustrative case values — see the sample case below.

or email dan@lumeval.com

Opinions inform decisions — they never make them. No IMEs. No causation, compensability, entitlement, or fitness-for-duty determinations. All return-to-work and duty decisions remain with your clinicians and decision-makers.

THE ANATOMY OF A STUCK FILE

Stuck files aren't waiting for treatment. They're waiting for a verdict.

Almost every long-aging MSK file has the same shape: an ambiguous imaging report, and nobody in the chain licensed to call it. Case managers can't overrule a radiology report. Family physicians defer to it. A specialist consult is months away. So the file waits — while the employer pays for modified duty and replacement labour, and the case-management team wears the file's age at renewal.

Stuck does not mean one thing. Cases are categorized by the dominant reason they are not moving.

  • Imaging / report ambiguity
  • Diagnostic ambiguity
  • Wrong or incomplete pathway
  • Specialist / escalation delay
  • Rehab / function issue
  • Administrative handoff failure
  • Report completed but no RTW decision
  • Exposure protocol issue
  • Not imaging-related

WHO IT'S FOR

Three doors. One signature.

Lumeval works inside your existing process — it does not replace your clinical team, your case managers, or your providers. It supplies the one layer none of them can staff: a fellowship-trained musculoskeletal radiologist, on demand.

DISABILITY MANAGEMENT & OH FIRMS

Your white-label physician layer.

Verdicts delivered under your brand. Faster closures on your aging MSK book — and one line in your next bid no competitor can copy: "stuck files reviewed by a Royal College examiner in MSK radiology."

INSURERS & CLAIMS TEAMS

Clinical clarity on stuck MSK claims.

Your AI and your adjusters can flag a stalled claim. They can't sign a clinical opinion. One-page imaging-relevance verdicts give your case managers the answer the file has been waiting on.

MINING & HEAVY INDUSTRY

The 30-case backlog review.

For operators carrying 90+ day cases: every reviewed case leaves with an owner, an action, a deadline, and an escalation path. Built for how mining actually runs — including Indigenous-owned and co-managed operations, with Indigenous data-governance pathways respected.

THE VERDICT

One page. One question answered. Signed.

Illustrative sample — representative values. Every verdict follows this structure and carries the standing limitation below.

VERDICT File A-0412 · lumbar spine · MRI 9 weeks ago · case age 212 days
Question asked

Does the imaging finding explain the current restrictions — yes or no?

Finding

L4-5 disc protrusion with moderate degenerative change — a common, frequently asymptomatic pattern in working-age adults.

Verdict

No — the imaging finding does not, on its own, explain the current restriction level. The file's clinical picture supports progression planning by the treating team.

Recommended next step

Duty-progression planning meeting between the OH team and supervisor; imaging does not need to be repeated before that conversation.

This opinion provides imaging interpretation and clinical-pathway information only. All return-to-work, duty, and claim decisions remain with the client's responsible clinicians and decision-makers. — Dr. Dan Gill, MD, FRCPC
  • 5-business-day SLA
  • Physician-signed, every time
  • Plain language a case manager can act on
  • Under your brand or ours
  • De-identified intake available
  • AI-prepared, physician-finalized

THE BACKLOG REVIEW

30 cases. 30 days. Every case gets an owner.

For employers and their providers carrying aging injury caseloads — built for mining and heavy industry. The review covers open, non-litigated physical injury cases, focused on lost-time MSK files aged 90–180 days. Every reviewed case receives an accountability map: bottleneck, missing decision, next action, named owner and backup, deadline, escalation trigger and recipient, estimated avoidable days, and tracked follow-up at day 14 and day 30. Represented or litigated files are excluded from review and appear in executive reporting as aggregate exposure visibility only.

Download the 1-page review spec

A-0412 212 days · haul truck operator · lumbar spine
Bottleneck

MRI completed 9 weeks ago; report ambiguous on whether the disc finding explains current restrictions; no RTW decision made

Missing decision

Does the imaging finding explain the current restrictions — yes or no? Duty decisions remain with the site's OH team.

Next action

Physician-clarified imaging relevance note to OH team; RTW planning meeting scheduled with supervisor

Owner / backup

OH nurse (J.M.) / Claims coordinator (R.T.)

Deadline

10 business days

Escalation

missed by 3 days → Site General Manager

Estimated avoidable days

35–60

Operational exposure

replacement labour + modified-duty aging, est. $28–46K

Follow-up status

Day 14 — meeting held, duty progression plan defined — case moving

212 days stuck owner + deadline assigned moved in 11 days

Illustrative composite based on the case patterns the review is built for. As engagements complete, this section will show real, client-approved results.

Leadership sees movement — without medical detail.

Stuck-case dashboard — Example operationSite A / Site B · open lost-time MSK cases >90 days

Aggregate only — no worker-level data · Illustrative sample

Open 90+ day cases0
No named owner0
No next action0
Est. exposure range$0

Case aging

90–180 days14
180+ unrepresented6
Litigated, visibility only3

Why cases are stuck

Imaging / report ambiguity7
Report done, no RTW decision6
Specialist delay5
Admin handoff failure5

WORKER-POSITIVE

Built worker-positive.

No worker should be left in limbo because the next step is unclear.

Lumeval's work is designed to improve process clarity, reduce unresolved case drift, and support timely coordination. It does not assess claim validity, worker credibility, entitlement, compensability, disability, impairment, or fitness for duty.

BOUNDARIES

What this is not.

  • No IMEs
  • No causation/compensability/entitlement decisions
  • No return-to-work or fitness-for-duty determinations
  • No claim acceptance or denial
  • No employer access to individual worker medical information

AI-assisted. Physician-led. Privacy-first.

AI assists with timeline extraction, classification, and drafting. A physician reviews and signs every verdict and accountability map. AI makes no autonomous claim, entitlement, fitness-for-duty, or medical-legal decisions.

1De-identified file intake

No names, no health numbers required to start.

2AI organizes timelines & classification

Materials are structured for review.

3Physician reviews and signs

Every verdict, every map — physician-finalized.

No public medical-record upload is available on this website. File transfer is arranged directly with each client using a secure workflow. Employer-facing outputs are aggregate and de-identified.

Download the security & data-handling overview

PRICING

Start with three files.

No platform fees, no long-term commitment, no procurement marathon. Test the verdict on your three oldest MSK files — if they don't move your thinking, we part friends.

PER-VERDICT

$500–1,500

Per file, by volume and file size. Under your brand or ours.

PARTNER RETAINER

Monthly

Reserved capacity with a turnaround SLA — quoted after the proof test.

BACKLOG REVIEW

From $20,000

30-case accountability review with day-14 and day-30 follow-up, flat fee.

FAQ

Direct answers to the questions teams ask.

Are you competing with our clinical team or our occupational health provider?

No — structurally, we can't. Lumeval's scope is deliberately limited: opinions inform decisions, they never make them. All return-to-work, duty, and claim decisions remain with your clinicians and decision-makers. We are the sub-specialty layer no case-management firm can staff — a fellowship-trained MSK radiologist, fractional and on demand — and the goal is to make your existing team faster, not to replace any part of it.

What exactly does a verdict say — and not say?

A verdict answers one operational question in plain language: does the imaging finding explain the current restrictions — yes or no — and what is the recommended next clinical or process step. It does not address causation, compensability, entitlement, disability, impairment, or fitness for duty, and every verdict carries that standing limitation in writing.

A worker on one of our stuck files has a lawyer. Can you review it?

No. Represented or litigated files are excluded from review. In backlog engagements they appear in executive reporting only as aggregate exposure visibility. This protects the worker, your legal position, and the integrity of the work.

What will our union think of this?

The model is built to be worker-positive: no claims adjudication, no IMEs, no fitness-for-duty assessments, no credibility or fraud scoring, no individual worker dashboards, and no employer access to individual worker medical information. The purpose is that no worker is left in limbo because the next step is unclear. We encourage clients to brief worker representatives before an engagement starts and can support that conversation.

How is worker privacy protected?

Intake starts de-identified — no names, birthdates, addresses, SINs, or health card numbers. Documents are requested only for files under review and transferred through a secure workflow arranged directly with your team, never by email. Employer-facing outputs are aggregate and de-identified with small-cell suppression. Full details are in our Security & Data Handling overview.

How is AI used?

AI assists with timeline extraction, classification, and drafting. A physician reviews and signs every verdict and accountability map. AI makes no autonomous claim, entitlement, fitness-for-duty, or medical-legal decisions.

Do you work with Indigenous-owned operations?

Yes. Lumeval is built for heavy industry including Indigenous-owned and co-managed operations, and respects Indigenous data-governance pathways (including OCAP-aligned approaches) wherever they apply. Engagement structures are shaped with the community's governance, not around it.

What does an engagement require from our team?

For verdicts: the file, a named contact, and the question. For backlog reviews: one named internal sponsor empowered to assign owners, a de-identified case export within two weeks of signing, and attendance at the day-14 and day-30 follow-up reviews.

FOUNDER

Dr. Dan Gill, MD, FRCPC — Founder, Lumeval

Dr. Dan Gill is a fellowship-trained musculoskeletal radiologist (FRCPC, Royal College of Physicians and Surgeons of Canada) and served ten years as a Royal College examiner in Diagnostic Radiology. He was an MSK imaging physician at the Vancouver 2010 Olympic Games. He comes from a multi-generational British Columbia coal-mining family and has worked first-hand in open-pit coal operations — which is why Lumeval is built for how heavy industry actually runs, not how claims software assumes it runs.

Connect on LinkedIn
Operational familiarityMulti-generational British Columbia coal mining family; first-hand open-pit coal operations experience
SpecialtyMSK radiology, FRCPC
Royal College examinerDiagnostic Radiology, ten years
Vancouver 2010Olympic Games MSK imaging

CONTACT

Test us on your three oldest files.

Disability-management and OH firms, insurers, and heavy-industry operators: tell us where your MSK files are stuck, and we'll show you what a signed verdict does to them.

Book a call

or email dan@lumeval.com

Privacy notice

Please do not include personal health information, claim details, or identifiable worker information in this form.